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Opdicom Pty Ltd ABN 16 102 324 685 (Opdicom) appreciates that privacy
is very important to individuals. Opdicom has adopted this Privacy Policy as we
recognize each person's right to keep his or her personal information private
where possible. This Privacy Policy covers Opdicom's treatment of
personally identifiable information that we collect or hold. When dealing with personal
information, Opdicom must comply with the National Privacy Principles contained
in the Privacy Act.
The information we collect
Opdicom will collect general information about you such as your name,
address and contact details when you contact us. We may also collect this and
other types of personal information during the course of dealing with you, for
example when you register for software update notifications or request
information about our products or services.
Where practicable, the purpose for which we collect personal information will
be made clear at the time of collection. Users can visit the Opdicom website
without revealing who they are or other personal information. Opdicom will not
collect any other personal information about visitors to the website except when
they knowingly provide it. Any information we may collect about website usage is
anonymous.
How we use your information
Opdicom will use the personal information we collect for the purpose
disclosed at the time of collection, or otherwise as set out in this Privacy
Policy. We will not use your personal information for any other purpose without
first seeking your consent, unless authorized or required by law.
We will only use, disclose or exchange your personal information as follows:
- To provide the products, services or information you have requested from
Opdicom.
- To register your warranty details and process any warranty claim.
- To assist us to make Opdicom's sites, services and products more valuable
and useful to our customers.
- To third parties where we have retained those third parties to assist us
in our business, such as to improve products and services, to provide the
products or services you have requested, or to assist us to coordinate events
or promotions. These third parties could include authorized Opdicom Service
Centers, helpdesk operators, or distributors and our professional advisers
such as lawyers and accountants.
- For direct marketing of products or services and to keep you informed of
new developments, offers and activities we believe may be of interest to you.
If we contact you in this way without obtaining your prior consent, we will
provide you with the opportunity to unsubscribe any further marketing
communications.
Access to your information
You can access the personal information that Opdicom holds about you by
contacting the Opdicom Privacy Officer (as set out below).
We will provide you with access unless we are legally authorized or required to
refuse your request.
If you wish to change personal information we hold about you that is out of
date or inaccurate at any time, please contact our Privacy Officer. After notice
from you, we will take reasonable steps to correct any of your information which
is inaccurate, incomplete or out of date where appropriate. If you wish to have
your personal information deleted, please let us know and we will delete that
information wherever practicable.
We may refuse your request to access, amend or delete your personal
information in certain circumstances. If we do refuse your request, we will give
you reasons for our decision and, in the case of amendment, we will note with
your personal information that you have disputed its accuracy.
Security
Opdicom will take reasonable steps to keep secure any personal information
which we hold and to keep this information accurate and up to date. Personal
information is stored in a secure server or secure files. The Internet is not a
secure method of transmitting information. Accordingly, Opdicom cannot accept
responsibility for the security of information you send to or receive from us
over the Internet or for any unauthorized access or use of that information.
Changes to this Privacy Policy
Opdicom may amend this Privacy Policy from time to time by posting the
amended version on our website. We suggest that you visit our website regularly
to keep up to date with any changes. This Privacy Policy is not a contract
between us.
Contacting us
If you would like any further information, or have any queries, problems or
complaints relating to the Opdicom Privacy Policy or our information handling
practices in general, please contact our Privacy Officer at enquiries@opdicom.com.
Opdicom Pty Ltd
Building 1, 23 Wadhurst Drive
Boronia, 3155
Victoria, Australia
Please provide your name and contact details if you require a response.
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